Solutions
Get Plumbing Orders to the Job, Fast
Urgent. Organised. Delivered — Powered by RunboardPRO Dispatch
RunboardPRO gives plumbing suppliers the dispatch speed and visibility to get trade orders to site quickly — handling urgent adds and last-minute changes without losing track of a single run.
When Trade Orders Can't Wait
Plumbers on the tools need parts and fixtures on site now, and orders change through the day. When dispatch runs on phone calls and memory, urgent jobs slip and the counter fields the fallout.
Urgent orders. Repeat runs. Constant change. RunboardPRO keeps trade deliveries fast and trackable.
Urgent Orders Lost in the Noise
A job-stopping part gets buried under routine drops because there's no clear view of what's urgent
Last-Minute Changes Break the Run
An added stop or a moved site turns into a flurry of calls and a driver heading the wrong way
The Counter Runs on Callbacks
Staff spend the day answering 'is it on the way?' instead of serving the customers in front of them
No Record of the Drop
Deliveries left on site with no proof turn into disputes the supplier can't win
Built for Plumbing Supply Delivery
Dispatch & Planning
Fast Dispatch, Easy Changes
Build runs on the Dispatch Board and slot urgent adds in with drag-and-drop as orders come through.
Priority jobs are clear on the board, so the part that's holding up a job gets moving first.
RunTRAC Driver App
Drivers Always Know the Next Stop
RunTRAC sends drivers their updated sequence, site contact and access notes the moment a run changes.
Navigation from the job address gets them to the right site, even on a last-minute add.
Customer Tracking & Updates
Fewer Calls to the Counter
Contractors get automatic SMS updates and a tracking link, with status from On Route to Completed.
The counter stops fielding 'where is it' calls and gets back to customers on site.
Proof of Delivery
Proof on Every Delivery
Drivers capture a photo, signature and notes for each drop, even when no one's on site.
Timestamped records against the job make short-supply and delivery disputes easy to settle.
How a delivery runs on RunboardPRO
The same six steps behind every job, from the moment it is created to the proof that closes it.
- Step 1
Job Created
- Step 2
Driver Assigned
- Step 3
Driver Notified
- Step 4
Loaded
- Step 5
On Route
- Step 6
Delivered
What changes on day one
No disruption to the branch. Faster runs and fewer calls from day one.
Before RunboardPRO
- Urgent parts get buried in routine drops
- Last-minute changes send drivers the wrong way
- The counter runs on 'is it on the way' callbacks
- Deliveries left on site can't be proven
After RunboardPRO
- Urgent orders flagged and dispatched first
- Drivers get instant updates when a run changes
- Contractors get automatic updates and stop calling
- Every drop backed by proof against the job
The platform behind it
Every delivery runs on the same five parts of RunboardPRO.
Related solutions
Keep Every Trade Job Moving
RunboardPRO Dispatch keeps everyone connected, informed, and moving even when the day doesn’t go to plan.