Solutions
Deliver Parts Before Downtime Costs Your Customer
Urgent. Accurate. Confirmed — Powered by RunboardPRO Dispatch
RunboardPRO gives parts distributors the dispatch control to run emergency and scheduled deliveries side by side — getting the right part to the right customer fast, with proof the moment it lands.
When Every Minute Is Downtime
For your customers, a missing part means idle equipment and lost money by the hour. When emergency and scheduled orders share the same disorganised run, urgent parts wait and downtime climbs.
Emergency runs. Repeat routes. Real downtime. RunboardPRO keeps urgent parts moving and proven.
Emergencies Stuck Behind Routine
A part that's stopping a customer sits behind standard drops because nothing separates urgent from scheduled.
Wrong Part, Wrong Site
With similar parts and vague job detail, the wrong order lands and the customer waits even longer.
No Answer on 'Where Is It?'
A customer bleeding money calls for an ETA the office has to chase from the driver.
Slow Proof of Delivery
When a delivery is queried, there's no fast way to show it landed and when.
Built for Parts Distribution
Dispatch & Planning
Emergency and Scheduled on One Board
Plan scheduled routes and slot emergency orders straight in with drag-and-drop, clearly flagged as priority.
Dispatch sees what's urgent at a glance, so downtime-critical parts move ahead of routine stock.
RunTRAC Driver App
Accurate Jobs on the Road
RunTRAC gives drivers the exact part, customer, site contact and sequence, with navigation from the address.
Clear delivery cards mean the right part reaches the right site the first time.
Customer Tracking & Updates
Live Answers for Customers
Customers get automatic SMS updates and a tracking link, with status from On Route to Completed.
They see real arrival times instead of ringing for an ETA, and plan around them.
Proof of Delivery
Fast Proof on Every Drop
Drivers capture a photo, signature and notes on delivery, straight from the app.
Timestamped records against the job confirm delivery instantly when it's queried.
How a delivery runs on RunboardPRO
The same six steps behind every job, from the moment it is created to the proof that closes it.
- Step 1
Job Created
- Step 2
Driver Assigned
- Step 3
Driver Notified
- Step 4
Loaded
- Step 5
On Route
- Step 6
Delivered
What changes on day one
No change to how you sell. Faster urgent runs and instant proof from day one.
Before RunboardPRO
- Emergencies wait behind routine drops
- Wrong parts land and downtime climbs
- Customers ring for an ETA the office must chase
- Proof of delivery is slow to produce
After RunboardPRO
- Emergency orders flagged and moved to the front
- Drivers get the exact part and site detail in RunTRAC
- Customers get live arrival times, not chased ETAs
- Every drop confirmed with fast, timestamped proof
The platform behind it
Every delivery runs on the same five parts of RunboardPRO.
Beat Downtime on Every Order
RunboardPRO Dispatch keeps everyone connected, informed, and moving even when the day doesn’t go to plan.