Solutions
Run Every Booked Pickup and Drop-Off on Time
Scheduled. Tracked. Recorded — Powered by RunboardPRO Dispatch
RunboardPRO gives appointment-based transport operators the scheduling and visibility to run booked pickups and drop-offs on time — with drivers assigned, customers updated and every trip on the record.
The Reality of Booked Transport
Every job has a time that matters — a booked pickup or a drop-off that can't slip. When the day runs on a whiteboard and phone calls, a single late run puts the rest of the schedule at risk.
Booked times. Assigned drivers. Real accountability. RunboardPRO keeps every trip on schedule and on the record.
Late Pickups Break the Schedule
One run that falls behind pushes every appointment after it, and customers feel it immediately.
Assignment by Phone
Matching drivers to bookings by call and memory means confusion and jobs that fall through the cracks.
Customers in the Dark
Without updates, customers don't know if their pickup is coming or running late, so they call.
No Record of the Trip
When a booking is queried, there's no clear record of when the pickup and drop-off happened.
Built for Appointment-Based Transport
Dispatch & Planning
Every Booking on One Board
Plan the day on the Dispatch Board with pickup and drop-off times on each job, and assign drivers with drag-and-drop.
When a run shifts, dispatch reshuffles the board so the rest of the schedule holds.
RunTRAC Driver App
Drivers Clear on Every Job
RunTRAC gives drivers their job sequence, pickup and drop-off details and contacts, with navigation from the address.
Status updates flow back as each job moves to On Route, On Site and Completed.
Customer Tracking & Updates
Customers Kept Updated
Customers get automatic SMS updates and a tracking link as their pickup approaches.
That means fewer calls and customers ready when the driver arrives.
Proof of Delivery
A Record of Every Trip
Drivers confirm completion with notes and a signature where needed, straight from the app.
Timestamped records give a clean account of when each pickup and drop-off happened.
How a delivery runs on RunboardPRO
The same six steps behind every job, from the moment it is created to the proof that closes it.
- Step 1
Job Created
- Step 2
Driver Assigned
- Step 3
Driver Notified
- Step 4
Loaded
- Step 5
On Route
- Step 6
Delivered
What changes on day one
No new complexity. On-time runs and clean records from day one.
Before RunboardPRO
- Late pickups push the whole schedule back
- Drivers assigned by phone and memory
- Customers don't know if their pickup is coming
- No clear record of completed trips
After RunboardPRO
- Every booking scheduled and assigned on one board
- Drivers get pickup and drop-off detail in RunTRAC
- Customers get automatic updates before pickup
- Every trip captured with a timestamped record
The platform behind it
Every delivery runs on the same five parts of RunboardPRO.
Related solutions
Every Booking, On Time
RunboardPRO Dispatch keeps everyone connected, informed, and moving even when the day doesn’t go to plan.