Solutions
Deliver a Pet Transport Service Owners Can Trust — Every Time
Booked. Tracked. Trusted — Powered by RunboardPRO Dispatch
RunboardPRO gives pet transport operators the control layer they need to scale — without losing the consistency or trust that built their business.
It Works — Until You Start to Grow
A few drivers, a handful of daily jobs, and direct communication with everyone — it starts manageable. But as you scale, you lose visibility across drivers, dispatch becomes reactive, and small mistakes start happening more often. Growth doesn't break your business. Lack of operational control does.
Different growth challenges come under pressure in different ways. RunboardPRO keeps your operations in control when it matters most.
Total Visibility Over Every Job
See job status across your entire operation, track drivers without calling, and identify delays before they impact customers.
Confident Dispatching at Any Scale
Assign and adjust jobs with clarity, handle last-minute changes without disruption, and keep operations structured as volume increases.
Consistent Service, No Matter How Big You Get
Standardised job execution across all drivers, clear instructions for every pickup and drop-off, and reliable service regardless of team size.
Fewer Customer Calls. More Trust.
Give pet owners clear visibility into service progress and confidence their pet is handled properly — with less back-and-forth for your team.
Built for Pet Transport Operations at Scale
Dispatch & Planning
Every Booking on One Board
Plan the day on the Dispatch Board and assign drivers and vehicles with drag-and-drop as bookings come in.
Dispatch stays structured as volume grows, so a last-minute change does not become a round of calls.
RunTRAC Driver App
Drivers Working From One Job Flow
RunTRAC gives each driver their run, the pickup and drop-off detail and the handling notes for every pet, with navigation from the address.
Every driver works to the same instructions, which is what keeps service consistent as the team gets bigger.
Customer Tracking & Updates
Owners Kept Informed
Owners get automatic SMS updates and a tracking link as their pet’s journey moves through its stages.
That confidence is what reduces inbound check-in calls without anyone having to answer them.
Proof of Delivery
A Record of Every Journey
Drivers capture photos, a signature and notes at pickup and drop-off, straight from the app.
Each job is timestamped against the booking, so what happened on any journey can be looked up.
How a delivery runs on RunboardPRO
The same six steps behind every job, from the moment it is created to the proof that closes it.
- Step 1
Job Created
- Step 2
Driver Assigned
- Step 3
Driver Notified
- Step 4
Loaded
- Step 5
On Route
- Step 6
Delivered
What changes on day one
No complicated rollout. No operational overhaul.
Before RunboardPRO
- More jobs means more manual coordination and stress
- Manual scheduling tools leads to errors, delays, and complaints
- No visibility across drivers and jobs
- Inconsistent service quality makes it impossible to build customer trust
After RunboardPRO
- Growth is structured and manageable — not stressful
- More jobs means more revenue, not more chaos
- Full visibility across every driver and job
- A consistent, trusted service at any scale
The platform behind it
Every delivery runs on the same five parts of RunboardPRO.
Related solutions
Same team. Better control. A pet transport business built to grow.
RunboardPRO Dispatch keeps everyone connected, informed, and moving even when the day doesn’t go to plan.