Solutions
Field Staff Visits, Coordinated with Precision
Reliable Scheduling. Real-Time Visibility. Better Care Delivery.
RunboardPRO gives healthcare and aged care providers the dispatch and scheduling control they need — so every field visit is planned, tracked, and delivered with confidence.
When Operations Are Fragmented, Care Suffers
Healthcare providers rely on field staff to deliver care at home and in the community. Without a purpose-built system, scheduling becomes chaotic, visits get missed, and compliance gaps grow — directly impacting vulnerable patients and your organisation's reputation.
Different care environments need different tools. RunboardPRO keeps your field operations coordinated when patient outcomes depend on it.
Scheduling Complexity & Errors
Manual rostering leads to overlaps, missed visits, and inefficient routes — creating stress for staff and risk for patients.
No Real-Time Visibility
Without a live view of where staff are and whether visits are on schedule, coordinators are always reacting instead of managing.
Missed or Late Visits
Delays directly impact vulnerable patients and service quality — and every missed visit is a compliance and funding risk.
Compliance & Documentation Gaps
Incomplete records create risk for audits and funding requirements, including NDIS and aged care standards.
Built for Field Staff & Community Care
Dispatch & Planning
Smart Scheduling & Dispatch
Plan and manage visits with precision — assign staff based on skills, availability, and location, and optimise routes to reduce travel time.
RunboardPRO makes it easy to adapt to last-minute changes without disrupting the rest of the day's schedule.
RunTRAC Driver App
Mobile App for Field Staff
Give field staff everything they need in the field — daily schedules, job details, real-time status updates, and the ability to capture notes and outcomes.
RunboardPRO's mobile app (RunTRAC) keeps staff accountable and connected, with GPS tracking for safety and transparency.
Customer Tracking & Updates
Real-Time Visit Tracking
Stay in control of every visit with live staff locations, real-time progress monitoring, and accurate ETAs for clients and coordinators.
RunboardPRO sends alerts for delays or missed visits, so coordinators can act before issues escalate.
Proof of Delivery
Visit Verification & Compliance
Ensure every service is delivered and recorded — digital check-in/check-out, timestamped visit records, and service confirmations.
RunboardPRO produces audit-ready reporting that meets NDIS, aged care, and allied health compliance requirements.
How a delivery runs on RunboardPRO
The same six steps behind every job, from the moment it is created to the proof that closes it.
- Step 1
Job Created
- Step 2
Driver Assigned
- Step 3
Driver Notified
- Step 4
Loaded
- Step 5
On Route
- Step 6
Delivered
What changes on day one
No operational overhaul. Just better care delivery from day one.
Before RunboardPRO
- Scheduling errors and late arrivals
- No real-time visibility over field staff
- Compliance documentation is patchy, manual, and impossible to audit quickly
- Heavy admin overhead and poor scheduling leave staff underutilised and burnt out
After RunboardPRO
- More reliable, on-time visits with fewer scheduling errors
- Full real-time visibility over every field staff visit
- Stronger compliance and audit-ready documentation
- Reduced admin burden and better staff utilisation
The platform behind it
Every delivery runs on the same five parts of RunboardPRO.
Related solutions
Better scheduling. Better visibility. Better care — for every patient, every visit.
RunboardPRO Dispatch keeps everyone connected, informed, and moving even when the day doesn’t go to plan.